Raritan MCIP116 Guida Utente

MasterConsole IP MCIP18, MCIP116 User Guide Copyright © 2009 Raritan Computer, Inc. MCIP-0E-E April 2009 255-18-0020-00

2 MASTERCONSOLE IP USER GUIDE

CHAPTER 2: INSTALLATION 3 Chapter 2: Installation Getting Started MasterConsole IP is designed for quick, easy installation and operation: 1. Physi

4 MASTERCONSOLE IP USER GUIDE Installation 1. Power OFF all computers to be connected to MCIP. 2. Plug a keyboard, monitor, and mouse into the keyb

CHAPTER 3: OPERATION 5 Chapter 3: Operation Use the Configuration Menu is to specify your MCIP configuration and to set or change operation parameter

6 MASTERCONSOLE IP USER GUIDE Note: Both Green mode and Previous Channel Key functions are disabled, and no further changes to their default values c

CHAPTER 3: OPERATION 7 Using MasterConsole IP Security Feature Restrict access to MCIP by turning security ON or OFF in the Administration Menu. Up t

8 MASTERCONSOLE IP USER GUIDE a. To turn Security ON/OFF (default is OFF): Press the Ç / È keys to toggle. b. To change Security activation delay

CHAPTER 3: OPERATION 9 a. The Status column shows each channel's activity and Channel-Specific Scan Rate. A "+" in the first column i

10 MASTERCONSOLE IP USER GUIDE Assigning Names and Scan Rates When you specify non-computer devices (MasterConsole units) connected to base MCIP cha

CHAPTER 3: OPERATION 11 MasterConsole IP Operation Selecting a Computer 1. Activate the OSUI by pressing the Hot Key three times rapidly. The Select

This page intentionally left blank.

12 MASTERCONSOLE IP USER GUIDE c. The Channel ID and Name will display on the monitor for the time interval specified in the Configuration Menu. d

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 13 Chapter 4: Remote Management and Operation Initial Configuration MCIP comes pre-configured with the valu

14 MASTERCONSOLE IP USER GUIDE IP [192.168.1.22]: NetMask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]: • IP auto configuration: With

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 15 Navigation Upon successful login, the MCIP Home appears. Click Logout to exit MCIP. Click Home to retu

16 MASTERCONSOLE IP USER GUIDE The Remote Console The Remote Console is the redirected screen, keyboard, and mouse of the remote host system that MCI

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 17 can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your

18 MASTERCONSOLE IP USER GUIDE Options Menu When you click Options in the Control Bar, a drop-down menu appears. Figure 14 Options Menu • Monitor O

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 19 − Chat has no message history, that is, messages are received only after opening Remote Console. Messag

20 MASTERCONSOLE IP USER GUIDE • Soft Keyboard − Show – activates the Soft Keyboard; if your host system runs a different language and country mapp

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 21 Remote Console Status Bar The Status Bar shows console and connection state Figure 18 Remote Console St

Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of th

22 MASTERCONSOLE IP USER GUIDE Remote Management Settings Remote Control KVM Console Figure 19 KVM Console Screen In the Active KVM Port panel, clic

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 23 Telnet Console Figure 20 Telnet Console Screen MCIP firmware features a Telnet gateway that enables you

24 MASTERCONSOLE IP USER GUIDE User Management Change Password Figure 21 Change Password Screen In the Change Password panel, type your new passwor

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 25 The User Management panel helps you add, edit, copy, and delete users. To add new users: New user name:

26 MASTERCONSOLE IP USER GUIDE Group Management Figure 23 Group Management Screen The Group Management panel helps you add, edit, copy, and delete g

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 27 Permissions Figure 24 User/Groups Permission Screen Use the User/Group Permissions panel to change per

28 MASTERCONSOLE IP USER GUIDE − allow access – The selected user can use this function. − group setting – No specific permission, uses the permis

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 29 KVM Settings User Console User Console settings are user-specific: a super user can customize these set

30 MASTERCONSOLE IP USER GUIDE Note: In order for “ActiveX control” option to work, KVM Vision Viewer needs to be installed for using KVM Remote Ac

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 31 Keyboard/Mouse Figure 27 Keyboard/Mouse Settings Screen In the Targeted KVM Port panel, click on the Se

Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any produc

32 MASTERCONSOLE IP USER GUIDE Video Figure 28Video Settings Screen In the Local Video Port Settings panel, click on the Enable local video port ch

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 33 Vertical Frequency (Hz): The vertical (refresh) frequency in Hz. Total horizontal pixels: The total amou

34 MASTERCONSOLE IP USER GUIDE Device Settings Network Figure 30 Network Settings Screen Network settings allow you to change network-related parame

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 35 Dynamic DNS Figure 31 Dynamic DNS Settings Screen MCIP is accessible via the DSL router that that is dy

36 MASTERCONSOLE IP USER GUIDE Security Figure 32 Security Settings Screen In the Encryption Settings panel, click on the checkbox before Force HTTP

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 37 To edit a rule: Type the Rule #. Click Append. Edit the IP/Mask or Policy as needed. Click Apply. To

38 MASTERCONSOLE IP USER GUIDE Certificate Figure 33 Certificate Settings Screen MCIP uses the Secure Socket Layer (SSL) protocol for encrypted netw

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 39 When the SSL Certificate Signing Request screen appears, click Download. Figure 34 SSL Certificate Sig

40 MASTERCONSOLE IP USER GUIDE Serial Port Figure 35 Serial Port Settings Screen Use the Serial Port settings screen to specify the device connecte

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 41 • Passthrough access to serial port 1 via Telnet: Select this option to connect an arbitrary device to

CONTENTS i Contents Chapter 1: Introduction ... 1 MasterConsole IP Overview...

42 MASTERCONSOLE IP USER GUIDE Authentication Figure 37 Authentication Settings You can use local authentication with MCIP, or store information in

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 43 RADIUS protocol itself is well specified and tested. Currently, Raritan does not support challenge/respo

44 MASTERCONSOLE IP USER GUIDE Event Log Figure 38 Event Log Screen In Event Log Targets panel, choose how many log entries are shown on each page

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 45 Note: In contrast to the internal log file on the MCIP , the size of the NFS log file is not

46 MASTERCONSOLE IP USER GUIDE Maintenance Device Information Figure 39 Device Information Screen The Device Information screen summarizes MCIP info

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 47 Event Log Figure 41 Event Log Screen The Event Log includes events stored by MCIP. Event date, name, an

48 MASTERCONSOLE IP USER GUIDE • The Update Firmware panel appears, displaying the version number of your current firmware and the version number

CHAPTER 4: REMOTE MANAGEMENT AND OPERATION 49 Unit Reset Figure 43 Unit Reset Screen The unit reset panels allow you to reset specific parts of the M

50 MASTERCONSOLE IP USER GUIDE

APPENDIX A: SPECIFICATIONS 51 Appendix A: Specifications The MCIP unit must be operated only with the provided power supply. Use of other power suppl

ii CONTENTS Appendix G: MCIP Video Modes ... 67 Appendix H: FAQs...

52 MASTERCONSOLE IP USER GUIDE MCIP Cables: Part No. Length Connectors CMCIP20 6.56’ (2M) HD15(M) to HD15(M), 2x mini-DIN6(M) CMCIP40 1

APPENDIX B: SYSTEM DEFAULT SETTINGS 53 Appendix B: System Default Settings FUNCTION SETTING Administration Password (super user ‘admin’) raritan (cas

54 MASTERCONSOLE IP USER GUIDE

APPENDIX C: ON-SCREEN USER INTERFACE FUNCTION KEYS 55 Appendix C: On-Screen User Interface Function Keys PRESS... WHEN YOU WANT TO... F1 Go to th

56 MASTERCONSOLE IP USER GUIDE

APPENDIX D: MCIP CONFIGURATIONS 57 Appendix D: MCIP Configurations Programming MCIP at Power Up MCIP Product Design Background and Considerations •

58 MASTERCONSOLE IP USER GUIDE

APPENDIX E: GLOSSARY AND ACRONYMS 59 Appendix E: Glossary and Acronyms Glossary TERM DEFINITION Administration Menu Used to restrict access to MCIP

60 MASTERCONSOLE IP USER GUIDE TERM DEFINITION Scan Rate The duration (in seconds) a channel’s computer is to remain displayed on the monitor wh

APPENDIX E: GLOSSARY AND ACRONYMS 61 Acronyms ACPI Advanced Configuration and Power Interface A specification that enables the operating system to im

FIGURES iii Figures Figure 1 MCIP 116 Unit ...

62 MASTERCONSOLE IP USER GUIDE

APPENDIX F: TROUBLESHOOTING 63 Appendix F: Troubleshooting PROBLEM SOLUTION No power. a. Check power cord. b. Make sure power switch is turned ON.

64 MASTERCONSOLE IP USER GUIDE PROBLEM SOLUTION Repeated "MOUSE INSTALLATION FAILURE" at power-up of PC. a. The mouse cable from the PC

APPENDIX F: TROUBLESHOOTING 65 Initial IP Configuration Initially the MCIP network interface is configured with the parameters shown: PARAMETER V

66 MASTERCONSOLE IP USER GUIDE The Remote Console The Remote Console is the redirected screen, keyboard and mouse of the remote host system to whic

APPENDIX G: TROUBLESHOOTING 67 Appendix G: MCIP Video Modes The table below lists video modes supported by MCIP. Avoid using custom video settings w

68 MASTERCONSOLE IP USER GUIDE

Appendix H: FAQs QUESTION / PROBLEM ANSWER / STATEMENT The remote mouse does not work or is not synchronous Ensure the mouse settings in MCIP match

70 MASTERCONSOLE IP USER GUIDE QUESTION / PROBLEM ANSWER / STATEMENT Remote Console doesn’t open with Opera in Linux Some versions of Opera do not

iv This page is intentionally left blank.

U.S./Canada/Latin America Monday - Friday 8 a.m. - 8 p.m. ET Phone: 800-724-8090 or 732-764-8886 For CommandCenter NOC: Press 6, then Pr

CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction MasterConsole IP Overview Raritan's keyboard/video/mouse (KVM) switches are engineered to prov